Terms & Conditions

These conditions of sale are concluded on the one hand by Notre Armoire registered in the Avignon Trade and Companies Register under number 882 046 923 and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.notrearmoire.com hereinafter referred to as “the buyer”. The term “we” in these general conditions of sale refers to Our Wardrobe.

Article 1: object

These conditions of sale aim to define the contractual relations between Notre Armoire and the buyer and the conditions applicable to any purchase made through the website www.notrearmoire.com. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, of which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.notrearmoire.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have full legal capacity, allowing it to commit to these general conditions of sale.

Gift card specifics:

Gift cards are valid for 1 year from the date of purchase. The desired amount can be selected from those offered on the site. Customers can also contact Notre Armoire if they wish to order a gift card for an amount not available on the website.

We retain the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of our site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2. Products

The products offered are those which appear on the company's website www.notrearmoire.com while stocks last. We reserve the right to change the product assortment at any time. Each product is presented on the website in the form of a description listing its main technical characteristics. The photographs are as faithful as possible but do not commit the Seller in any way. The sale of the products presented on the site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

Article 3. Prices

The prices appearing on the product sheets in the internet catalog are prices in Euros (€) net to be paid (VAT not applicable). We reserve the right to modify our prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased depending on the total amount of the order. In mainland France, for any order greater than or equal to €60, shipping costs are free with Mondial Relay delivery. In the European Union, shipping costs are free from 200€ of purchase (except for Belgium and Luxembourg, shipping costs are free from 85€ of purchase).

Article 4. Order and payment terms

The buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of their choice. The next step asks him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the “Confirm my order” button. Finally, if the buyer used Paypal, he will be redirected to the secure Paypal interface in order to securely enter his Paypal account or personal credit card details. If payment is accepted, the order is recorded and the contract is definitively formed. Payment by Paypal account or credit card is irrevocable. In the event of fraudulent use of the card, the buyer may demand the cancellation of the card payment, the sums paid will then be recredited or returned. The liability of the bank card holder is not incurred if the disputed payment has been proven to have been made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the card holder must contest, in writing, the debit with their bank, within 70 days following the transaction, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written dispute filed by the holder. No costs for returning the sums may be charged to the holder.

Confirmation of an order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of the right to rely on one's own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction.

Article 5. Reservation of ownership

We retain full ownership of the products sold until full payment of the price, in principal, fees and taxes included.

Article 6. Withdrawal

The buyer has a period of fifteen days from delivery of his order to exercise his right of withdrawal and thus return the product to the seller for reimbursement without penalty, with the exception of return costs and shipping costs. shipping of the original order. Please note: items in the “last chance” category that are no longer in stock cannot be refunded.

The returned product must be in its original packaging, in perfect condition, suitable for resale with all labels attached and possibly hygienic stickers.

The return package must also contain a letter specifying the exact and complete contact details (surname, first name, address) of the customer as well as the order number.
The operator undertakes to reimburse the customer within thirty days (30) of receipt of the product.
By accepting these general conditions of sale, the customer expressly acknowledges having been informed of the withdrawal terms.

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by Colissimo (in mainland France, Andorra and Monaco). They are carried out by Delivengo in the rest of the world. They can also be carried out by Mondial Relay in France, Spain, Belgium, Luxembourg, the Netherlands and Portugal. Delivery services with tracking, delivery without signature. Delivery times are given for information purposes only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. We will provide the buyer with the tracking number of their package by email. The buyer is delivered to his home by his postman. If the buyer is absent, he will receive a delivery notice from his postman, which allows him to collect the products ordered from the nearest post office, during a period indicated by the postal services. The risks associated with transport are the responsibility of the purchaser from the moment the items leave our premises. The buyer is required to check, in the presence of the Post Office employee or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Guarantee

All products supplied by Notre Armoire benefit from the legal guarantee provided for by articles 1641 et seq. of the Civil Code. In the event of non-conformity of a product sold, it may be returned to Notre Armoire who will take it back, exchange it or refund it. All complaints, requests for exchange or refund must be made by post within fifteen days after delivery.

Article 9. Liability

Our Cabinet, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems.

Article 10. Intellectual property

All elements of the site www.notrearmoire.com are and remain the intellectual and exclusive property of Notre Armoire. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

Article 11. Personal data

We undertake to preserve the confidentiality of the information provided by the buyer, which he may be required to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him.

Article 12. Dispute resolution

These distance selling conditions are subject to French law. For any disputes or disputes, please contact the operator's customer service at the following address: contact@notrearmoire.com